Archive for 2020

• A common mistake teams make is designing for a context their users don't have Dec 22
• Let your headings do the hard work Jul 2
• Find a way of having presence Jun 29
• A good question isn’t going to magic away a terrible policy or an unintuitive process May 6
• Do less Feb 18
• A retrospective on your retros Feb 17
• Still waiting for perfect Feb 16
• Making outcomes clear Feb 12
• For professional users Feb 10
• Document as part of your process Jan 20
• Holding yourself and others to account Jan 16
• Share before you solve it Jan 2